Endpoint Digital Title Solutions Decreases Frictions for Single-Family Rental Clients

Introduction

The process of closing a real estate transaction has historically consisted of multiple steps that require extensive paperwork, wet signatures, and waiting for other parties before any further progress can be made.

Traditional methods of conducting the title and settlement process, such as manual filing and in-person meetings that can take hours away from work and family, no longer satisfy the needs of real estate owners today. As a result, many proptech companies are pivoting to new digital solutions to enhance their workflows.

The purchase transaction closing process is complex and inefficient, creating frictions that are difficult to solve.

Results

4

Expanded to 4 new markets

100%

closing rate with zero cancellations due to title errors

Countless

hours saved on closings

Errors

in documentation and recordings

3 to 1

Streamlined from 3 title companies to 1

Efficiency

of Pathway Homes’ transaction team

Educating the Market

While there are numerous educational resources available on this topic, buyers and sellers often don’t fully understand what they’re signing during the closing process. For example, while buyers and sellers know they need to complete paperwork as part of the process, they might be unaware of the details and nature of the documents. Endpoint has combined people, process, and technology to break down the various milestones for buyers and sellers, keeping them informed and empowered throughout the closing process.

A New Approach to Title and Escrow

Through the combination of people, process, and technology, Endpoint delivers a closing experience that is simple, secure, and consistent at scale.

People

We assemble the brightest minds in tech and real estate to reimagine the home closing experience.

Process

Our centralized operating model ensures consistency and security at scale.

A graphic illustration of how Endpoint integrations work.
Technology

Innovative yet accessible technology turns piles of paperwork into easy tasks that can be completed from anywhere.

A New Way

Over the last few years, innovation in the real estate industry has focused heavily on digitizing the home-buying and selling process. As a result, new opportunities have emerged for companies that are on a mission to enhance the transaction experience, remove frictions and bring new solutions forward to the market. As one of these new providers, Endpoint is working with proptech companies to optimize aspects of closing transactions.

Endpoint’s technology-enabled solutions were designed to streamline the closing process in order to make it simpler for both consumers and proptech companies. With Endpoint's digital closing solutions, proptech customers can close transactions efficiently and at scale, which is important as these companies grow their customer bases and gain market share.

Proptech companies rely on Endpoint to build a better closing experience that fits their unique business needs.

Battle-tested UX

National Scalability

Automation

T&E Consulting

Data

Partnerships

API

SSO

An Alliance is Born

Endpoint was built from the ground up to make real estate transactions simpler, faster, and more transparent, which is precisely what initially brought Flock Homes and Endpoint together. Both companies shared a commitment to transforming traditional transactions to the benefit of buyers and sellers. It was evident from the first meeting that there were immediate synergies, and shortly after a strategic alliance was formed.

“Despite recent macro headwinds, the digitization of real estate transactions will continue to accelerate in the years ahead. Investors will be looking for top-tier providers that offer integrated solutions,” said Paul Hurst, chief innovation officer at First American, which has invested $220M in Endpoint. “This trend is what has propelled us to collaborate with emerging proptech companies that are developing technology to rapidly bring new solutions to market.”

Despite recent macro headwinds, the digitization of real estate transactions will continue to accelerate in the years ahead. Investors will be looking for top-tier providers that offer integrated solutions.
Paul Hurst, Chief Innovation Officer, First American
Endpoint is the perfect ally for Flock Homes. It's a digital platform with an easy-to-use interface that allows us to process our unique transactions quickly, securely, and transparently.
Chad Nowakowski, Head of Business Operations, Flock Homes

A New Way

Over the last few years, innovation in the real estate industry has focused heavily on digitizing the home-buying and selling process. As a result, new opportunities have emerged for companies that are on a mission to enhance the transaction experience, remove frictions and bring new solutions forward to the market. As one of these new providers, Endpoint is working with proptech companies to optimize aspects of closing transactions.

Endpoint’s technology-enabled solutions were designed to streamline the closing process in order to make it simpler for both consumers and proptech companies. With Endpoint's digital closing solutions, proptech customers can close transactions efficiently and at scale, which is important as these companies grow their customer bases and gain market share.

“As we became acquainted with Flock Homes, we were impressed by their unique product and talented team,” Hurst said. “We identified a compelling opportunity to leverage Endpoint’s digital closing technology to allow Flock to focus on building single-family rental solutions at scale.”

Flock Homes created the “retirement solution for landlords”. The platform offers single-family rental owners the opportunity to seamlessly “retire” from the day-to-day responsibilities of managing their properties, all while maintaining the benefits of being a real estate investor. Flock accomplishes this incredible feat through what’s called the 721 Exchange. In practice, Flock’s purpose-built technology allows owners to defer taxes and exchange their investment properties for passive shares in Flock’s professionally managed portfolio of homes. Flock has redefined exit opportunities for individual landlords, providing the first pathway for rental homeowners to “sell” their property, but continue growing their hard-earned equity without paying expensive tax bills and needing to seek out other investment options. “With Flock, you defer taxes through the 721 Exchange, get a steady income, and maintain upside potential without the hassles of traditional ownership and management”.

“Our goal is to optimize the landlord experience by eliminating traditional hassles and maintaining, even enhancing, the benefits of owning rental real estate for our customers,” said Chad Nowakowski, head of business operations at Flock Homes.

Solving for Scalability

As non-traditional real estate transactions grow in popularity, proptech companies, such as Flock Homes, need help handling the increasing volume of transactions without compromising customer experience. Flock sought a strategic ally that prioritized customers and innovation, and could manage transactions at a national level.

Endpoint is licensed in 37 states, which provides the scalability and support Flock Homes needs to reliably close transactions, coined “contributions,” with customers. Flock is now able to close transactions across their target geographies while providing an easy, intuitive user experience utilizing Endpoint’s digital closing technology. Considering the influx of homeowners looking to capitalize on their rental homes in a tax-efficient way, speed and precision are both key components to keeping Flock’s business running smoothly.

"Endpoint is the perfect ally for Flock Homes," Nowakowski said. "It's a digital platform with an easy-to-use interface that allows us to process our unique transactions quickly, securely, and transparently. It’s already helped us tremendously achieve a magical customer experience."

Despite recent macro headwinds, the digitization of real estate transactions will continue to accelerate in the years ahead. Investors will be looking for top-tier providers that offer integrated solutions.
Paul Hurst, Chief Innovation Officer, First American

An Alliance is Born

Endpoint was built from the ground up to make real estate transactions simpler, faster, and more transparent, which is precisely what initially brought Flock Homes and Endpoint together. Both companies shared a commitment to transforming traditional transactions to the benefit of buyers and sellers. It was evident from the first meeting that there were immediate synergies, and shortly after a strategic alliance was formed.

“Despite recent macro headwinds, the digitization of real estate transactions will continue to accelerate in the years ahead. Investors will be looking for top-tier providers that offer integrated solutions,” said Paul Hurst, chief innovation officer at First American, which has invested $220M in Endpoint. “This trend is what has propelled us to collaborate with emerging proptech companies that are developing technology to rapidly bring new solutions to market.”

“As we became acquainted with Flock Homes, we were impressed by their unique product and talented team,” Hurst said. “We identified a compelling opportunity to leverage Endpoint’s digital closing technology to allow Flock to focus on building single-family rental solutions at scale.”

Flock Homes created the “retirement solution for landlords”. The platform offers single-family rental owners the opportunity to seamlessly “retire” from the day-to-day responsibilities of managing their properties, all while maintaining the benefits of being a real estate investor. Flock accomplishes this incredible feat through what’s called the 721 Exchange. In practice, Flock’s purpose-built technology allows owners to defer taxes and exchange their investment properties for passive shares in Flock’s professionally managed portfolio of homes. Flock has redefined exit opportunities for individual landlords, providing the first pathway for rental homeowners to “sell” their property, but continue growing their hard-earned equity without paying expensive tax bills and needing to seek out other investment options. “With Flock, you defer taxes through the 721 Exchange, get a steady income, and maintain upside potential without the hassles of traditional ownership and management”.

“Our goal is to optimize the landlord experience by eliminating traditional hassles and maintaining, even enhancing, the benefits of owning rental real estate for our customers,” said Chad Nowakowski, head of business operations at Flock Homes.

Solving for Scalability

As non-traditional real estate transactions grow in popularity, proptech companies, such as Flock Homes, need help handling the increasing volume of transactions without compromising customer experience. Flock sought a strategic ally that prioritized customers and innovation, and could manage transactions at a national level.

Endpoint is licensed in 37 states, which provides the scalability and support Flock Homes needs to reliably close transactions, coined “contributions,” with customers. Flock is now able to close transactions across their target geographies while providing an easy, intuitive user experience utilizing Endpoint’s digital closing technology. Considering the influx of homeowners looking to capitalize on their rental homes in a tax-efficient way, speed and precision are both key components to keeping Flock’s business running smoothly.

"Endpoint is the perfect ally for Flock Homes," Nowakowski said. "It's a digital platform with an easy-to-use interface that allows us to process our unique transactions quickly, securely, and transparently. It’s already helped us tremendously achieve a magical customer experience."

A New Way

Over the last few years, innovation in the real estate industry has focused heavily on digitizing the home-buying and selling process. As a result, new opportunities have emerged for companies that are on a mission to enhance the transaction experience, remove frictions and bring new solutions forward to the market. As one of these new providers, Endpoint is working with proptech companies to optimize aspects of closing transactions.

Endpoint’s technology-enabled solutions were designed to streamline the closing process in order to make it simpler for both consumers and proptech companies. With Endpoint's digital closing solutions, proptech customers can close transactions efficiently and at scale, which is important as these companies grow their customer bases and gain market share.

Flexibility and Communication

As an innovative emerging technology company, flexibility is important to Flock Homes. Endpoint has a skilled team that can adapt to deliver on these needs.

Endpoint developed a process to collect necessary transaction details upfront so that once Flock’s contribution transactions are opened, Endpoint’s automated platform reduces the workload for both Flock and customers after opening escrow. While Flock can programmatically check transaction status and stay informed on important transaction milestones and deadlines, Endpoint's team is just a Slack message away. This multi-channel approach provides Flock with  confidence that each step of the closing process will be diligently completed.

"Our diverse geographic presence and customer needs warrant a more digital experience, but the novel nature of our offering also requires flexibility and even customization at times," Nowakowski said. "Now, with Endpoint, we close transactions without traditional frictions and address any nuances with tech- and people-enabled solutions."

Thinking Ahead

Endpoint is continuing to improve its integrations and proprietary closing technology for proptech clients. With Endpoint's API proptech clients can allow home buyers and sellers to complete all milestones in one interface, which is crucial to building a digital end-to-end real estate experience. The Endpoint team looks forward to a bright future working with like-minded proptech companies that are committed to reimagining the future of closing real estate transactions.

Endpoint is in alignment with Proptech’s major objectives

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